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[il999]

Hi, I'm using the evaluation version of Windows 7 (build 7100), and Windows Live Mail (WLM)

I can successfully send and receive emails via WLM for my Hotmail account. For my BT account @btconnect.com, I can successfully receive emails however unable to send.

Config settings are:

POP3 - pop3.btconnect.com

SMTP - smtp.btconnect.com (also tried mail.btconnect.com - as advised via telephone support)

In the send/receive dialogue box - it simply states 'send message via btconnect' - however the messages never get sent.

If I close and re-open WLM, the error displayed is  0x800CCC7D

I can successfully telnet to smpt.btconnect.com, and have successfully sent a test message via telnet - so don't believe its a firewall issue

Any help would be welcomed.

Message Edited by il999 on 31-10-2009 08:41 AM

[dave]

Check if you have SSL turned on for the account in the mail client. If so, turn it off.

[il999]

SSL is not turned on....

[spank · Accepted solution]

Hi there,

If you have outgoing authentication set up then disable it.

Thanks

Message Edited by spank on 02-11-2009 03:52 PM

[il999]

Many thanks - turned off 'This server requires a secure connection' on the Advanced tab - outgoing mail (SMTP)

Can now successfully send from this profile.

Thanks again