Customer ideas

[#1]

Hi,

Your http://btb.lithium.com/btb/ website is all over the place when viewed in Safari on a Mac.

Had to use Firefox to make it usable.

Bob. 

[#2]

Hi Bob, Thanks for letting us know about the problem. Our developers have identified an error in the way the coding was set up for the forum in Safari & are currently working on this. I'll post an update once we confirm the problem has been resolved. Sorry for any inconvenience. WilliamA

[#3]

Update:

Our developers will be carrying out further work this evening which they expect will resolve the problem. I'll confirm when completed. 

WilliamA.

[#4]

Hi Bob, I've been advised that the problem has now been resolved. Please let us know if you experience any further problems with this. Thanks for bringing the problem to our attention. WilliamA. .

[#5]

Hi William,

Yes, I went in this morning and it's all fine now. Thanks (from me and other Mac/Safari users). 

Bob. 

[#6]

Well it was OK for a couple of months. Went in this morning and it's broken again.

Bob. 

[#7]

Hi Mackerg4,

I've referred this problem back to our developers. I'll post an update as soon as they come back to me. 

Apologies for the further inconvenience.   

WilliamA.

[#8]

Hi Mackerg4,

Apologies for the lengthy delay in dealing with this problem. It took a while for our developers to identify the root cause but I have been informed that the fix has now been deployed and the problem resolved.

Can you check and confirm if all now OK?

Thanks,

WilliamA