Customer ideas

[#1]

We run a Small Business (husband and wife team). When we go on holidays (2 to 3 a year) we need a broadband connection.  Hotels etc. may say that they have it but-------.
Our mobiles are up for renewal, our BT broadband package and BT phone line system is up for renewal and our mobile broadband "dongle" is also up for renewal.
If BT were to bring out a TotalTotal Broadband package that allowed us to totally connect within the UK and abroad for a fair monthly fee(£20) or so more than the present) they would clean up the market. The allowance for non UK use would have to be fair and the non UK use would understandably be set to 4 to 5 weeks (no music or film downloads - just bizzo).

[#2]

Hi Gary,

Thanks for posting the idea. I referred it to my BT Mobile Broadband colleagues who have come back with the following response:

Given the current data roam charges (approx £3-£8 per MB within EU, £6-£14 per MB outside the EU) we are quite some years away from offering Business Broadband with international data roam mobile broadband dongle for a monthly fee of £20. This may change in the coming years but currently we have no plans to introduce international data roam as part of BB package.

Current Business mobile products,

BT Business Mobile Broadband gives you unlimited laptop connectivity to the internet using Wi-Fi, HSDPA, high-speed 3G and GPRS networks across the UK  ^{(terms and conditions apply).}

http://business.bt.com/mobile/mobile-internet/broadband?s_cid=btb_ppc_zed_google_mobile_broadband_Mo...

Package & pricing including roaming charges

http://business.bt.com/mobile/mobile-internet/broadband?s_cid=btb_ppc_zed_google_mobile_broadband_Mo...

WilliamA.

[#3]

By the way for anyone else reading this the best way of ensuring BT stand up and take notice is to click on the Kudos image by this idea. The higher the Kudos rating, the more popular the idea amongst other customers.