Broadband and internet

[Studio25]

I've got a BT2700HGV which has three hardwired devices - the laptop that is only connected during work hours, and a self-contained network camera and desktop machine that are both permanently powered up.

Just recently, the desktop machine has been showing the "Website has been blocked due to content screening settings" message. The default homepage in Google Chrome is YouTube and in MSIE it's Google.co.uk. I can't get onto any site with either browser.

It is present on the network, I'm able to transfer files between it and the laptop without problem. The laptop is able to use the internet without problem.

The laptop is "Inspiron" - it has two entries below, one is for when I forget to disable wireless so it connects using both. The desktop is "Dell"

I'm suspecting an automated firmware update or someone hacking through OpenZone or the internet, because I've not changed anything to produce this effect. Any ideas?

(Some bits of info blanked out below...)

System Information
Model:     BT2700HGV
Hardware Version:     2701-100589-005
Firmware Version:     6.1.1.48.1-enh.tm
MAC address:     00:AA:AA:AA:AA:AA
Key Code:     999A-99A9-A999-99AA-A99A
First Use Date:     December 6, 2007
Current Date & Time:     Monday, February 8, 2010
    1:57:29 PM
    GMT Standard Time
Time Since Last Boot:     5 days 0:30:27
System Password:     Custom: ******
Manufacturer:     2Wire, Inc.


System Software Components
upgraderecovery_adsl:     5.29.107.19
pre-upgrade:     102280
system:     136000
base_ui:     136001
common_en:     136002
base_voice:     136003
bt-2700hgv-pppoa_config:     136009
bt-business_providerconf:     136010
bt-business:     136011
bt-business_en:     136012
Firewall Rules     1000
Application List     1001

Content Screening

Computer     
Inspiron     No Restriction
Inspiron     No Restriction
ClockCam     No Restriction
192.168.178.65     No Restriction
Dell     No Restriction
Lis-PC     No Restriction
New computer default setting     No Restriction

[gs · Accepted solution]

Try putting a restriction onto yuor machine, and then lifting it to see what happens.

Otherwise.....

Hard reset the router, the content screening can be buggy as hell in this router from personal experiance...

Just press and hold the wee button in the back of it for 10 secodns or so.

You will need a note of the un/pw for the router to get it back online.

Also, will have to reset wireless.

[Studio25]

Thanks - I'll let you know how I get on tomorrow when I'm back at the shop...

(I already tried adding then removing content screening - didn't work)

[Studio25]

Yep - that did the trick.

I need to fix the port forwarding for FTP, the webcam and VNC now, though, so I think I'll be demanding a different router if it happens again. I don't need content screening, so periodic reboot and the loss of all my settings is not an option for a buggy feature I don't need.