Blogs - BT Business products & services

[#1]

The latest trend among the SMB market is getting your business online. In today’s age of Internet surfing, an online presence is expected. Instead of the Yellow Pages, people now research companies on the Internet. Whatever your business, your potential customers will be looking at your online presence before they decide whether or not to visit your location or hire your services. If you don’t have a website your business may be deemed out of touch with today’s market and discarded as not creditable or amateur.  

 A website can:

• Increase sales by breaking through geographical barriers, becoming globally accessible and being online 24/7/365
• Decrease your costs by sending communications online instead of “snail mail”
• Prove to be an economical testing ground for new products and services
• Help you to find out what products or services your customers like and how they feel about your business by posting polls, surveys, feedback forms, and analysing website statistics
• Enhance credibility, reinforce branding and boost business presence
• Offer you the opportunity to inform potential customers about what your company is about and why you deserve their trust and confidence
• Allow communication with loyal customers but also with potential customers, associates, and business suppliers
• Offer unlimited trading hours: customers can look up products and services, business hours, and location at any time
• Help you to build trust in your company, which is a big factor in driving sales, building customer relationships and gaining new customers. Post pictures, company history, testimonials and anything that will build a customer’s trust in your site.

Being online can benefit every type of business or service. A website helps you to widen your customer base, increase awareness of your brand and gain credibility and loyalty from present and potential customers alike.

Good luck,
Web hosting product team

Message Edited by James on 05-11-2008 03:28 PM

[#2]

Hi does anyone know how to set up the proactive chat on my account? i have a business bb and webhosting and was assured that i could get proactive chat for my site...
many thanks
charmaine

[#3]

I think you are talking about the Easy Live Chat application. Easy Live Chat is ready and available as an add-on application located under the applications tab “Site Builders” in your WebsiteOS. To install the application, first select Site Builders then EasyChat from the WebsiteOS applications list.

After the installation, you will have access to manage chat agents and clients.