Blogs - BT Business products & services

[#1]

The need to be efficient and productive is even more pronounced in today’s climate, and the idea of updating or implementing new communications solutions can often seem like an unnecessary cost.

Email on the move is a popular choice for businesses of all shapes and sizes for a number of reasons, and the ROI of such projects can be quick when the right option is taken. Your workforce is always contactable and can access outlook functions such as calendar and contacts whilst away from the office.

The implementation of such a device can improve team efficiency by up to 38%, and helps individuals recover around 250 hours of downtime a year¹.

Why not make your field force even smarter by looking at FFA?

FFA (Field Force Automation) means that as well as your workforce being contactable, many of the admin functions become automated and allow even more productivity to be realised.

FFA encapsulates a number of solutions ranging from vehicle tracking to full job automation and anything in-between. It allows the business and their workforce to remain integrated with real time task management and workflow process updates directly from the user ‘in the field’ using a hand-held or other mobile device. It means that previously manual processes such as signature capture, database updates, people management and stock management can now be done in real time and automatically entered in to the back-end systems.

FFA delivers tangible improvements to worker productivity, an increase to customer service and also profitability. It means that your workforce remains in contact and productive and solutions can be tailored to meet various budgets and specifications.

So rather than ask ‘why should we invest in FFA solutions’, the question should be ‘why haven’t we invested in FFA solutions’. 

 

---

¹Analyzing the return on investment of a Blackberry deployment, Ipsos Reid, 2007

Message Edited by James on 08-06-2009 10:29 AM

[#2]

Need Help, how do you cancel a BT Workspace account? I don't see any Hotline department number or anything at all, just an email that doesn't respond back!?!

Please HELP!

Thanks, contact me please <telephone number removed by moderator>

Sarah

Message Edited by Fiona on 30-07-2009 01:04 PM